FAQ - Rotary Youth Exchange District 9600

Rotary Youth Exchange District 9600
Australia, Papua New Guinea, Nauru and the Solomon Islands
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Information and Forms > Insurance > Chubb Travel Insurance For Outbound students
1. Can I claim the costs of returning to Australia to attend the funeral of a relative?
In most instances yes.
* Discuss this potential situation with your family before the exchange
2. I forgot I was not in Australia when driving my host brothers car on the wrong side of the road, and caused an accident. What should I do?
Go home and pack!
3. Can I make a claim for the damage to the vehicles?
You can if you like, however since you have broken the rules, the insurer may deny the claim.
4. Can I claim for something stolen from a car?
Yes if the car was locked and you notified the police.
5. What should I do if I lose my wallet?
  1.  Notify the police
  2. Cancel your Credit Cards
  3. Advise your Parents & Host Parents
  4. Notify District 9600 Chair in Australia for advice on how to proceed with a claim.  
6. What should I do if my Host Rotary Club insists that I take out extra insurance to go on my bus tour?
 Do not attempt to resolve this yourself, refer the matter immediately to your District 9600 Chair in Australia.
7. What if I injure somebody and they sue me?
Immediately advise your District 9600 Chair in Australia.
8. What should I do if I’m asked to pay for damage to someone elses property?
As this is a Liability claim, you do nothing without contacting your District 9600 Chair in Australia.
9. What should I do if my Host Mum pays for my Doctors visit?
Reimburse her immediately, and send the receipt and Claim Form to your Parents to check and then to your District 9600 Chair for processing.
* Never leave your Hosts out of pocket for Medical expenses
10. What should I do if a claim seems to be taking too long to settle?
  1. Check that you have actually completed and sent a Claim Form with receipts your parents or District 9600 Chair.
  2. Allow at least 14 days for processing.
11. Remember
  • If you need to claim follow the rules, and you will be compensated.
  • Remember, every claim requires a claim form
  • If unsure ask
Rotary Youth Exchange provides an opportunity of a lifetime for young Australians currently studying Year 9 to 12 to study abroad for the following year.
They’ll spend up to 12 months living and studying in a foreign country, learning a lot about themselves and the culture of their adopted host families.
It’s an amazing, life-changing experience you can give your kids that they will never regret.
Rotary Youth Exchange District 9600 is a Student Exchange Organisation registered in Queensland by the Department of Education & Training (DET) International Quality Unit, Mary St, (LMB 827), Brisbane QLD 4001 - Ph: 07 3513 6748
http://education.qld.gov.au/schools/cricos/student-exchange.html cricosreg@dete.qld.gov.au
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